The Vape Shops Online are committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
If you do not agree to your Information being used or disclosed in this way, please do not use our website.
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We promise to follow the following data protection principles:
The Data Subject has the following rights:
We may collect information from you including your name and telephone number that is necessary to provide our services. Should you contact us by email, telephone or send us correspondence, we may collect such information into a file that is specific to you.
Like many websites, we may also automatically receive general information that is contained in our server log files, such as your IP address and cookie information.
Information you have provided us with
This might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name and e-mail address.
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.
Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.
Publicly available information
We might gather information about you that is publicly available.
We will use your Information to provide our services to you. You agree that we may use your Information to contact you for purposes including but not limited to discussing our products and services, targeted advertisements and communications relevant to your use of this website. You agree that we may use your Information to track and target your interests in order to enhance your experience on our website, to improve our website content and services, customise our website’s content and layout, analyse usage of our website and to improve our marketing efforts. We will use your Information in this way to improve our website and tailor it to better meet your specific needs.
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than one year.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
We will inform you of any further Processing and purposes.
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Our cookies don’t store sensitive information such as your name or address: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from www.thevapeshops.uk, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.
We may employ the services of third party service providers in certain aspects of our operations and to help us deliver information and services. Depending on the services performed, some of these providers may be provided with your Information and we will take reasonable steps to ensure that these third party service providers are obligated to protect your Information on our behalf.
Though we make every effort to preserve users’ privacy, we may need to disclose your Information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current or pending judicial proceeding, a court order, an investigation of unlawful activity or activity that may expose us or you to legal liability.
In the event that The Vape Shops Online is subjected to a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, your Information will, in most instances, be part of the assets transferred. You will be notified via prominent notice on our website 30 days prior to a change of ownership or control of your Information.
You can download/delete your user data here
Please review our full Terms and Conditions